clyde

1
店員：下一位。想點些什麼？

Clerk：Can I help the next in line, please.

學生甲：一號套餐和健怡可樂。我可以用洋蔥圈來代替薯條嗎？

Student A：Combo number one and a Diet Coke. Can I have the onion

rings instead of the fries?

店員：兩項間有七十五分的價差，可以嗎？

Clerk：There will be a seventy-five cents difference in between. Will that be OK?

學生甲：沒問題。我的漢堡要多放些洋蔥。

Student A：Sure. And I want extra onion in my burger.

店員：一份一號餐多放洋蔥，健怡可樂和洋蔥圈。三塊四毛錢。

Clerk：One Combo 1 with extra onion, a Diet Coke and onion rings. That will be three-forty.

2

學生甲：對不起，我漢堡中的肉餅吃起來有些不對。我能換一個嗎？

Student A：Excuse me. There is something wrong with the meat patty in my burger. Can I have it replaced?

店員：怎麼了？

Clerk：What’s wrong?

學生甲：它嘗起來有點生；我喜歡全熟的。

Student A：It tasted kind of raw; I like my burger well-done.

店員：我不知道能不能換；讓我找負責人來。

Clerk：I don’t know about it; let me get you the person in charge.

經理：有什麼問題嗎？

Manager：What seems to be the problem?

3

經理：我保證食物沒有任何問題。為了讓您安心，我們會為您換一份。在等的同時，您喝杯免費的飲料。

Manager：I assure you that there is nothing wrong with out food. But, just on the safe side, we’ll exchange one for you. At the mean time, here is a complimentary drink for you while you’re waiting.

學生甲：那倒沒必要，但我在趕時間，你能快點嗎？

Student A：That won’t be necessary. But I am in a rush, can you hurry up?

經理：馬上就好。抱歉給您添麻煩。

Manager：It only takes a minute. Sorry for all these inconvenience.

學生甲：我真是大開眼界；我沒想到在速食店裡也能有一流的服務！

Student A：I am really impressed! I didn’t expect the first-class service in a fast food store!

經理：我們一向相信顧客至上！

Manager：Well, “The customer is always right” is our motto.